IICTI Certified IT Business Analyst

Holders demonstrate that they can apply and evaluate strategy analysis and business case engineering, business architecture: capabilities, value streams and operating model, advanced process analysis with BPMN 2.0, DMN and process mining and stakeholder analysis, facilitation and conflict resolution, plus 7 further areas, in realistic professional scenarios, as defined in the AQSCERT scheme for IT Business Analyst.

Who it is for: Professionals working, or preparing to work, in business analysis & process roles.

1. 01Strategy analysis and business case engineering10% of the exam

   • Evaluate change options and build defensible business cases that link investment to measurable outcomes.
   • Scope: BABOK v3 strategy analysis, current and future state definition, gap analysis, options appraisal, NPV, IRR and TCO modelling, benefits realisation planning and OKR alignment.
2. 02Business architecture: capabilities, value streams and operating model6% of the exam

   • Analyse an organisation's capabilities and operating model to identify and prioritise change opportunities.
   • Scope: Capability mapping and heat-mapping, value stream decomposition (BIZBOK), target operating model design, impact mapping and traceability from capabilities to the change portfolio.
3. 03Advanced process analysis with BPMN 2.0, DMN and process mining7% of the exam

   • Diagnose process performance and decision logic issues and design evidence-based process improvements.
   • Scope: BPMN 2.0 execution semantics, DMN decision tables, process mining with event logs and conformance checking (Celonis, Disco), Lean value stream mapping and assessment of RPA and agentic automation candidates.
4. 04Stakeholder analysis, facilitation and conflict resolution14% of the exam

   • Lead stakeholder engagement that resolves conflicting needs and secures decisions across organisational boundaries.
   • Scope: Power/interest and influence mapping, RACI, structured workshop facilitation, design thinking, negotiation of conflicting requirements and executive-level communication.
5. 05Requirements architecture, traceability and change impact analysis12% of the exam

   • Design a requirements architecture that keeps scope, traceability and change impact under control in complex programmes.
   • Scope: ISO/IEC/IEEE 29148 requirement quality characteristics, requirements architecture and viewpoints, bidirectional traceability, baselining, change control and impact analysis in regulated environments.
6. 06Data and analytics requirements, data modelling and data quality7% of the exam

   • Analyse information needs and specify data and analytics requirements that are consistent, governed and fit for decision-making.
   • Scope: Conceptual and logical data models, data lineage, master and reference data, DAMA-DMBOK data quality dimensions, KPI and metric definitions, BI requirements and GDPR data protection by design.
7. 07Agile product analysis and backlog strategy at scale12% of the exam

   • Design backlog and discovery practices that maximise delivered value across multiple agile teams.
   • Scope: Agile Extension to the BABOK Guide, product discovery, story mapping, BDD and Gherkin acceptance criteria, WSJF and cost of delay, SAFe and LeSS analysis roles and outcome-based roadmaps.
8. 08Quality attributes, integration and solution evaluation14% of the exam

   • Evaluate candidate and delivered solutions against quality, integration and value criteria.
   • Scope: ISO/IEC 25010:2023 quality model, non-functional and integration/API requirements, COTS and SaaS evaluation, RFP scoring models, UAT strategy and post-implementation solution performance assessment.
9. 09Business analysis for AI and intelligent automation solutions7% of the exam

   • Evaluate the feasibility, risks and requirements of AI-enabled solutions and define verifiable acceptance criteria.
   • Scope: AI use-case qualification, data readiness assessment, human-in-the-loop and oversight design, model acceptance criteria, EU AI Act risk classification and ISO/IEC 42001 considerations.
10. 10Regulatory, risk and compliance-driven business analysis6% of the exam

    • Analyse regulatory obligations and translate them into traceable, auditable business and solution requirements.
    • Scope: Elicitation of compliance requirements from GDPR, DORA, NIS2, PSD2/PSD3 and the European Accessibility Act (EN 301 549), regulatory change impact assessment and mapping requirements to controls.
11. 11Leading the business analysis practice5% of the exam

    • Lead and mature a business analysis practice that delivers consistent value across the change portfolio.
    • Scope: BA practice maturity models, BA planning and governance, IIBA standards, performance metrics, coaching and capability development, and tooling such as Jira, Confluence, Sparx Enterprise Architect and Miro.

Question types

Single choice 100%

Delivery

Online (remote proctored), Test centre, On-site (corporate)

Retakes

Up to three attempts within any 12-month period. A 14-day waiting period applies after a first unsuccessful attempt and 30 days after a second. Each retake requires a new booking and fee. Retakes draw a different randomised form from the question bank.

Provisional cut score — psychometric validation is required before live delivery. Blueprint v1.0.

1. 1

   Register

   Create a free account and start the programme.

2. 2

   Practice

   Online practice test (coming soon).

3. 3

   Training

   Optional

   Online course or classroom — or skip it.

4. 4

   Certification

   Independent exam and certification decision.

Training is optional and does not by itself confer certification. Find a training partner